SCOPE OF PRIVACY POLICY 

Clubzz, LLC, and its employees, agents, subsidiaries, and affiliates (collectively, “Clubzz,” “Company,” “us,” and/or “we”) respect your privacy and are committed to protecting it through compliance with this Privacy Policy (“Policy”).  This Policy describes how we collect, use, protect, and share your information we receive online when you: visit our website, www.Clubzz.com, (“Website”), mobile applications (“Mobile Applications”), and social media sites; and communicate with us via text or email (collectively, our “Sites”). This Policy applies only to our online information gathering, and does not apply to offline activities or any third party websites or applications that may link or be accessible from our Sites. 

As detailed below in the “HOW WE USE YOUR INFORMATION” section of this Policy, we will never use, share or sell your personal, identifiable information that you provide to us, other than for the purpose of administering our products and/or services. 

Please note that our Website is hosted by Hubspot.  We therefore refer you to Hubspot’s Privacy Policy.  Clubzz has no control over Hubspot’s privacy policies. 

By accessing or visiting our Sites, you consent to the terms of this Policy (and any amendments), our use of cookies and other data collection technology, and how we collect, use, maintain, protect, and disclose information received from you. If you do not agree with our policies and practices, your choice is not to use our Sites and/or to opt out certain data collection processes as described below.

CHANGES TO OUR PRIVACY POLICY

We reserve the right to modify this Policy at any time, so please review it regularly for any changes.  If we make material changes to this Policy, we will notify you on the top of this page that it has been updated, and reflect the date it was last updated. 

CONTACT US

Please contact our Privacy Compliance Officer if you have any questions or comments about this Policy or our privacy practices, at support@clubzz.com. You can also send inquiries to:  

Privacy Compliance Officer
Clubzz, LLC
2 N 1st St, Suite 500
San Jose CA 95113

GEOGRAPHIC RESTRICTION 

The Sites are not intended for users from the European Community as our app is only operational in the United States and Australia.  

CHILDREN UNDER 13 

Our Sites are intended for a general adult audience and not targeted or intended for children under the age of 13.  Accordingly, we do not knowingly or intentionally collect personal information from children. If we learn that we have collected or received personal information from a child under 13, we will delete that information.  If you believe that a child has provided us with personal information, please contact our Privacy Compliance Officer at support@clubzz.com.  

INFORMATION WE GATHER AND USE 

Clubzz collects certain user information to help us provide you a better service. We collect information directly from you, like when you create an account or make a purchase, and automatically as you interact through the Sites, including your computer’s internet protocol address. 

Information You Provide to UsThe term “Personal information” means information that is used to identify you as an individual person.  It may include first and last name, billing and shipping address, telephone number, credit card information, and/or email address. We collect Personal Information directly from you when you do any of the following:  

  • Register as an account user;
  • Sign up for our rewards program;
  • Subscribe to our service;
  • Subscribe to our newsletter;
  • Communicate with us directly;
  • Report a problem or issue with our sites; and/or
  • Download our Mobile Application

We also collect details about you that you share with us in your user profile.  We collect information about you through the transactions you carry out through our Sites and in the fulfillment of our services, and your preferences, special requests, and information about the devices used to complete the transaction.

Clubzz, through its Mobile Applications, may offer users the ability to purchase goods or services directly from third parties. In the event you purchase goods or services requiring payment, we may request credit card or other payment account information. Payment is processed through third-party gateway providers (e.g., Stripe, Paypal).  These gateway providers securely transfer your credit card information to our payment vendors, which is never stored on any of our servers. 

All direct payment gateways adhere to PCI-DSS standards that are managed by the PCI Security Standards Council.  These standards and requirements help safeguard the secure handling of credit card information by us and its service providers. Third party service providers, such as payment gateways, adhere to their own privacy policies regarding the information we provide to them with respect to your purchase. We recommend that you read the privacy policies of these providers so that you can understand how your information is handled by them. We may also collect purchasing information about your transactions with various third party affiliates, such as wineries and their clubs that you join, via the Mobile Applications including what products you purchase, and how frequently you purchase them. 

If you publicly provide, post, or share information about yourself on any public areas of our Sites, such as product reviews or blogs, that we may have, then it may be accessible to the general public, and you do so at your own risk. We cannot control the actions of other users of the Sites or what they may do with that information. 

We will retain the Personal Information that you provide for so long as is necessary to fulfill its purpose.

Information Collected Automatically: When you browse and interact with our Sites, we may automatically collect information that does not personally identify you but that is about you and/or your equipment, through the use of data collection technology. We use this information to help us learn about your browser and operating system, to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking), to provide targeted ads, and to provide you with a personalized experience.

Automated information includes information about your computer’s internet protocol (IP) address, your location based upon your IP address, browser type, internet connection, domain name, operating system, the equipment you used to access our Site, gender, and usage details including specific pages you have browsed and time spent on those pages, the web page that you visited before accessing the Site, search terms, location data, and links on the Site that you clicked.

We use various technologies to collect information, such as cookies and web beacons. A cookie is a small file placed on the hard drive of your computer. Most browsers automatically accept cookies.  If you prefer, you can set your browser to block them.  However, if you select this setting you may be unable to access certain parts of our Website. Cookies do not give us access to your computer or identify you.  For more information about how to control cookies, click here.  Web beacons are small electronic files (also known as clear gifs, pixel tags, and single-pixel gifs) that convey information when a user visits the pages of our Sites and open an email. Web beacons permit us, for example, to count users who have visited those pages or identify who has opened an email, and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

Mobile devices:  When you interact with our Sites using your mobile device and/or our mobile application, we may ask you for permission to allow us to collect and use your exact geographical information.  If you say yes, we may use this information analytically, and/or to provide location based advertising and posts.  You may stop the collection of such information by changing the privacy settings on your app or mobile device.

Our Mobile Applications allow you to add a wine club to your profile. When you add a wine club to your profile, you automatically opt-in for club related communications, including but not limited to “push notifications.”  You may opt out of receiving theses communications by changing the appropriate privacy settings on your profile. 

Third Party Analytical Tools and Advertising

We use analytical tools, such as Google Analytics and others, which uses cookies to track and analyze how users interact with our Sites, and the source of traffic to our Sites. You can find out more about how this tools use your data by clicking the links here: Google. You can opt out of making your site activity available to Google Analytics by installing the Google Analytics Opt-Out Browser Add-On found here.

We may also use third party advertising services including Google AdWords and Facebook.  Using data technology like cookies and web beacons, these services may collect information, including personal information, about your activities over time and across different websites, and may provide us with that information. They may also use this information to provide you with targeted (interest based) ads on websites that you visit after visiting our website.

If you prefer, you can opt out of seeing these ads. For more information on opting out of Google Ads, click here. For more information on opting out of Facebook ads, click here. For more information about targeted ads, visit the Network Advertising Initiative (NAI) website here.  You can also learn about opting out of interested based ads at the NAI here. For more information about opting out of ads targeted to your mobile device, click here.  If you are accessing the Sites from Canada, please visit the DAAC opt-out page here.

Opting out of interest-based ads does not mean you will stop seeing ads. Rather, the ads will not be targeted to you based upon your interests.  Since these opt-outs are cookie based, you will need to repeat the opt-out procedures if you clear your cookies at any time.

We do not control these third parties’ tracking technologies, how they may be used, or the information they collect. This Policy does not govern the collection of information by those third parties.  We are not responsible for the privacy policies of these third parties. Please refer to the privacy policies of those companies to determine how they collect and use your information.

DO NOT TRACK DISCLOSURE 

Do Not Track (DNT) is a privacy setting in your web browser that when turned on, disables a web application from tracking a user.  See All About Do Not Track.  At this time there are no universal standards on recognizing DNT signals, and therefore, we do not respond to “Do Not Track” signals from your browser.

HOW WE USE YOUR INFORMATION

We will never share or sell your Personal Information that specifically identifies you or information that is specifically related to your use of our Sites, other than for the purpose of administering our products and/or services, as detailed below.

Specifically, we use information that we collect about you or that you provide to us, including any personal information as follows: 

  • In the operation of our business;
  • To store information about your preferences and to facilitate and personalize your online experience;
  • To process and fulfill orders for our services;
  • To recognize you when you return to our Sites;
  • To administer customer accounts;
  • To notify you about our services, your account and/or changes to our Sites, products or services;
  • To provide you with promotional information about our products and/or services on our Sites, to attend marketing events, and/or to participate in promotional activities;
  • To help us analyze our Sites, products and/or services, and other market research;
  • To estimate audience size and usage patterns;
  • To provide you with targeted advertising based on your interests;
  • To provide you with an interactive social media experience;
  • To carry out our obligations arising from contracts entered into between us (g., billing);
  • For any other lawful business purpose.

We may also aggregate the information we collect about a user which is maintained in personally identifiable form in combination with the other identifiers described herein (e.g., device identifier or geo location data). This information will be completely anonymous and could never be tracked to you.

If you do not wish to receive promotional materials from us, you may unsubscribe using the directions on any marketing material we send. You may also contact our Privacy Compliance Officer at support@clubzz.com. We may still send you administrative notices, however.

SHARING YOUR INFORMATION

We share your Personal Information with third party service providers and contractors who complete transactions or perform services on our behalf or for your benefit, including payment processing, marketing, analytics, and verifying data such as mailing addresses.

We may also disclose your Personal Information to our business affiliates and partners, including subsidiaries and/or parent companies for the purpose of administering our products and/or services.

We may disclose your Personal Information for legal, business or safety reasons. For example, disclosure may be necessary to enforce our legal rights against you. We may also disclose such information to third parties in connection with claims, disputes or litigation, or to comply with any court order, law, or legal process, including to respond to any government or regulatory request. We may disclose Personal Information for auditing, compliance, and corporate governance functions. Disclosure may also be made to prevent fraud or other illegal activity against Clubzz and/or others.

Your Personal Information may also be disclosed as a result of a business transfer. Disclosure may be made to a buyer or other successor in the event of a merger, consolidation, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Clubzz’s stock or assets, or other corporate change, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Clubzz about our Sites’ users is among the assets transferred, and/or as part of any due diligence process.

We may use, disclose, share and/or sell anonymous, aggregated information about our users, and information that does not specifically identify any individual, without restriction.

INTERACTING WITH SOCIAL MEDIA ON OUR WEBSITE

We provide links to our social media platforms on our Website and Mobile Applications.  This Policy governs any interaction you have with these social media sites through our Website and Mobile Applications.

LINKS TO THIRD PARTY SITES

Our Sites may provide links to third party websites.  Clubzz is not responsible for the content, policies, or practices of those third party websites.  We suggest you review the privacy policies of those third party websites for information about how they may collect your information.

ACCESSING AND CORRECTING YOUR INFORMATION

You can review and change your personal information by logging into the Website and visiting your account profile page. You may also send an email to our Privacy Compliance Officer, at support@clubzz.com to request access to, correct, amend, or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.  You may unsubscribe to any emails by clicking the unsubscribe link at the bottom of each email.

If you delete your posts in the public area of the Sites, copies of posts may remain viewable in cached and archived pages, or might have been copied or stored by other Website users.

YOUR CALIFORNIA PRIVACY RIGHTS

Subject to certain limitations, California residents are entitled to obtain, once a year, what information, if any, we shared with third parties for their direct marketing purposes (Cal. Civil Code Section § 1798.83).  Upon request, Clubzz will provide you with a list of the categories of personal information disclosed to third parties, and the names and addresses of those third parties that received personal information during the preceding year. To make such a request, please send an email to: our Privacy Compliance Officer at support @clubzz.com. 

SECURITY OF YOUR INFORMATION

Clubzz takes the protection of your data seriously.  We take reasonable measures and use generally accepted industry security standards to help prevent unauthorized access to your information. However, no method of transmitting information over the Internet or storing information is one hundred percent secure.  Therefore, we cannot guarantee the absolute security of that information.

INTERNATIONAL LIMITATIONS

Your Personal Information may be transferred and/or maintained on servers located outside of your state, province and/or country where the privacy laws may not be as restrictive as they are in your jurisdiction.  If you are located outside of the United States and provide your Personal Information to us, we may transfer that information to the United States and process it there.